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Pse sales & svcs/distribution associate

Company Name:
USPS
PSE SSDA Clerks perform a variety of clerical duties in mail processing and retail/customer services to support day to day
perations.
PSEs hold temporary appointments for terms of 360 days with eligibility for reappointment after a 5-day break in service.Subsequent appointments are not guaranteed and should not be expected because the use of PSEs is discretionary and
subject to business needs. This position may lead to a full-time career position.
Duties are physically demanding requiring moderate to heavy lifting, carrying, prolonged standing, walking and reaching.
PSEs may be required to handle heavy sacks of mail/parcels, sort & distribute incoming/outgoing mail, and work at a service
window selling postal products & services to customers. Applicants must be able to perform the duties of the position with or
without accommodation.
PSE employees can be scheduled any hours and the position is intended to be very flexible, including weekends and
holidays as needed. Must be available to work when needed.
NOTICE TO CURRENT POSTAL EMPLOYEES - Noncareer employees who wish to apply must use their existing external
eCareer Profile or create a new external Profile, apply, and follow instructions for testing or attaching previous test scores.
Qualified applicants must successfully pass a pre-employment drug screening to meet the U. S. Postal Service#s
requirement to be drug free. Applicants must also be a U. S. citizen, a lawful permanent resident alien, or a citizen of a
territory owing allegiance to the U.S.
Performs distribution and a variety of sales and customer support services for products. Maintains pleasant and effective
public relations with customers and others requiring a general familiarity with postal laws, regulations, and procedures
commonly used.
DUTIES AND RESPONSIBILITIES
1. Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and
selling stamps, stamped paper, other retail products and services and may use a computerized system, accepting and
delivering packages and accountable mail; issuing and cashing foreign and domestic postal money orders; accepting and
responding to customer claims and inquiries, and providing information to the public regarding postal regulations.2. Provides sales and customer service support by greeting customers and explaining store layout; determining special
interests and referring to sales and promotional programs; offers assistance in product selection; provides specialassistance; and answers customer inquiries when needed.
3. Provides product and service information to customers, including informing customers regarding special offers;
suggestive selling related merchandise; promoting products based on customer needs. Provides additional information
regarding product features and services.
4. Handles and processes customer purchases and returns relating to products and services and may use a point of sale
system. Assists customers with transactions.
5. Maintains appearance of store by setting up, arranging, and replenishing displays and merchandise racks; ensures
display and selling areas, work stations, and storage areas are presentable to customers.
6. Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on
display; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports to
the attention of the appropriate supervisory presence.
7. May verify presort and bulk mailings of all classifications computing and maintaining on a current basis mailers'' credit
balances.
8. Checks and sets post office stamp-vending machines and postage meters.
9. Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.
10. In addition, may assign and clear accountable items.
11. Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the
distribution scheme established for the office, branch or station.
12. Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current
distribution schemes.13. Follows established safe work methods, procedures and safety precautions while performing all duties.
14. Performs other duties as assigned.
SUPERVISION
Supervisor of unit to which assigned.
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated
and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and
experience the following requirements:
Requirements
Written Exam Required: Postal Exam 473 - Instructions regarding the exam process will be sent via email once you
successfully submit your online application.
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service''s requirement
to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.
IMPORTANT INFORMATION:
Applications must be submitted by 11:59 p.m., Central Time, of the posting''s closing date. Applicants claiming veterans''
preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form
214) or other proof of eligibility if claiming 10-point veterans'' preference. The United States Postal Service (USPS) is an
equal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview,
and/or selection process, please make your request to the examiner, selecting official or local manager of Human
Resources. This request can also be made by someone on your behalf. Explain the nature of your limitations and the
accommodation needed. The decision on granting reasonable accommodation will be on a case-by-case basis.
SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.

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